PathTech will quickly and reliably respond to any routine or emergency situation that you find yourself in. We deploy only highly experienced and qualified service technicians to work on your equipment. Your equipment will always receive the highest level of expert service. PathTech’s Remarkable attention to detail will ensure your equipment is triaged, diagnosed, repaired, tested and certified before putting back into service with minimum down time.
Our field service technicians are trained in a broad range of histopathology equipment that includes most all makes and models. PathTech technicians are specifically trained and tested on histopathology lab equipment. PathTech’s solid knowledge of the equipment combined with our large inventory of PM and repair parts ensures smooth and hassle-free service calls.
You can rely on PathTech’s professional Field service to put your equipment back online with speed and precision.
PathTech’s professional office staff is always available to receive your call and ready to put you into our system for technical support. A technician will respond to your call by phone within 2 hours to acquire critical equipment information and to make logistical arrangements for an on-site visit. A qualified PathTech field service technician will be dispatched to your laboratory to service your equipment within 24 to 48 hours from your initial call.
You can count on PathTech’s superior Customer support, knowing that reliable help is on the way. For your convenience we can be reached anytime by telephone at 888-855-3316.
Meet Our Team
Acquisitions & Support Coordinator
Martine Bouffard, MBA, BA
Director of Accounting